About تكافل الراجحي|Al Rajhi Takaful
Al Rajhi Takaful Insurance App gives you access to a suite of first-class, Shariah compliant health and motor insurance solutions in the Kingdom of Saudi Arabia. You can access your profile, policies, claims and take...
Al Rajhi Takaful Insurance App gives you access to a suite of first-class, Shariah compliant health and motor insurance solutions in the Kingdom of Saudi Arabia. You can access your profile, policies, claims and take advantage of a wealth of helpful information and expert insight on a wide variety of topics like health and nutrition.
Features and benefits include:
- 24/7 access to your health and motor insurance policies.
- Exclusive to the app - information and tips to help you lead a healthy lifestyle on topics including nutrition and mindfulness
- The ability to buy new policies and renew existing ones
- Registering, making and tracking your claims
- Easy access to maps to locate your nearest branch
- Request a callback
- A secure platform featuring one-time passcode verification
- Helpful FAQs to provide you with essential answers to some of the most commonly asked questions
- View your policy table of benefits and limits and exclusions
- High levels of dedicated customer support, 24/7
Welcome to unrivalled insurance solutions
Al Rajhi Takaful is fully committed to providing you with first class, Shariah and SAMA compliant solutions that are fully aligned to the Kingdom’s 2030 Vision.
Al Rajhi Takaful’s aim is to protect all of our customers, while fulfilling their dreams, hopes and ambitions and at the same time spreading the use of Takaful within The KSA.
Competitive policies
Our policies provide customers with flexible, compliant insurance solutions that are backed by state-of-the art IT. Whether you choose motor or health policies, you’ll benefit from the support of a dedicated team of professional and experienced insurers who are always there for you, 24/7.
We pride ourselves on being the natural choice for you, your family and for all sections of Saudi Arabian society.
Our mission and values
We are fully-focused on providing our customers with reliable, affordable and first-class insurance solutions.
Our values:
● Shariah and SAMA compliant
● Saudi Family-oriented
● Customer Centric
● Trusted Business Partners
● One Team
SAMA - aligned to the principles of online insurance
Al Rajhi Takaful abide by The Saudi Arabian Monetary Authority (SAMA) - the governing body that regulates online insurance activities.
The Company is structured to be able to meet the challenges within the market, and we have the strength and expertise of highly motivated staff and a state-of-the-art information technology platform. The Company therefore is well-equipped to deliver on our promise of providing all customers with first-class services, as well as adding value to the Saudi economy.
Apr 5, 2024
Version 2.6.4
We are excited to announce the release of our latest update for our mobile app, featuring Home Insurance Journey and Motor Journey. These updates are designed to provide our users with a more seamless and efficient experience when managing their insurance needs.
What's New in the Home Insurance Journey?
New Home Insurance Journey to make it more intuitive and user-friendly. Now, you can easily purchase your policy through our app and find the information you need without any hassle.
Introducing the Motor Journey
With our new Motor Journey, you can easily purchase your Motor insurance policy from the convenience of your mobile device.
Thank you for choosing our Application for your insurance needs. We are committed to providing you with the best possible experience, and we hope you enjoy these new updates.
Previous Versions
Here you can find the changelog of تكافل الراجحي|Al Rajhi Takaful since it was posted on our website on 2022-03-30 09:17:55.
The latest version is 2.6.4 and it was updated on 2024-04-19 20:17:06. See below the changes in each version.
تكافل الراجحي|Al Rajhi Takaful version 2.6.4
Updated At: 2024-04-05
Changes: Apr 5, 2024
Version 2.6.4
We are excited to announce the release of our latest update for our mobile app, featuring Home Insurance Journey and Motor Journey. These updates are designed to provide our users with a more seamless and efficient experience when managing their insurance needs.
What's New in the Home Insurance Journey?
New Home Insurance Journey to make it more intuitive and user-friendly. Now, you can easily purchase your policy through our app and find the information you need without any hassle.
Introducing the Motor Journey
With our new Motor Journey, you can easily purchase your Motor insurance policy from the convenience of your mobile device.
Thank you for choosing our Application for your insurance needs. We are committed to providing you with the best possible experience, and we hope you enjoy these new updates.
تكافل الراجحي|Al Rajhi Takaful version 2.6.3
Updated At: 2024-02-26
Changes: Feb 26, 2024
Version 2.6.3
This update introduces a suite of innovative features designed to enhance user experience and functionality.
تكافل الراجحي|Al Rajhi Takaful version 2.6.2
Updated At: 2024-02-16
Changes: Feb 16, 2024
Version 2.6.2
We're excited to announce some updates that make navigating your insurance needs even smoother!
- Easily review the details of your life insurance policy! We have added improvements that make it easier to track your coverage.
- Get covered in a snap! We have simplified the process of obtaining health insurance for small and medium enterprises for a faster and easier experience.
- Aoun domestic worker insurance is now available through our app !
- Get peace of mind for your stay. Visit Visa Extensions are now streamlined and accessible directly within the app.
تكافل الراجحي|Al Rajhi Takaful version 2.6.1
Updated At: 2024-01-25
Changes: Jan 25, 2024
Version 2.6.1
We're excited to introduce the latest enhancements to the Al Rajhi Takaful App, designed to provide you with a seamless and efficient insurance experience. Here's what's new in our most recent update
- Motor Renewal: Enjoy a simplified and user-friendly motor renewal process.
Experience a seamless journey from quote to renewal, ensuring a hassle-free experience for our valued users.
- Payment Options Boost: We're thrilled to add even more convenient ways to pay! Say hello to SADAD, URPAY, and TABBY! Enjoy flexible options, all within the app.
- Better User Experience.: Enjoy a smoother navigation experience, making it even easier to access and manage your insurance policies.
تكافل الراجحي|Al Rajhi Takaful version 2.6.0
Updated At: 2024-01-11
Changes: Jan 11, 2024
Version 2.6.0
We're excited to start the year with enhancements that make our app even more user-friendly and efficient!
- Travel Sales Journey: Planning your next trip? Our improved travel insurance purchase journey is now smoother, ensuring you're covered wherever you go!
- Bug Fixes: A suite of improvements for smoother app functionality and language support.
تكافل الراجحي|Al Rajhi Takaful version 2.5.4
Updated At: 2024-01-08
Changes: Jan 8, 2024
Version 2.5.4
Get ready for many new features that will bring you closer to Al Rajhi Takaful!
We worked hard to make sure that every addition is convenient and meets your needs exactly, so that the app is closer and easier than ever.
- Medical Malpractice made digital! Get instant quotes and buy your policy directly in the app.
- Crystal clear life policies: See all your details instantly, no confusion!
- Stay informed: Personalized updates, reminders, and offers, straight to your phone.
- Never miss a beat! Set SANAR appointment reminders and download prescriptions directly in the app.
تكافل الراجحي|Al Rajhi Takaful version 2.5.3
Updated At: 2023-12-15
Changes: Dec 15, 2023
Version 2.5.3
This update introduces a suite of innovative features designed to enhance user experience and functionality
تكافل الراجحي|Al Rajhi Takaful version 2.5.2
Updated At: 2023-12-12
Changes: Dec 12, 2023
Version 2.5.2
This update introduces a suite of innovative features designed to enhance user experience and functionality. Our focus on user-centric design is reflected in every new addition, ensuring a more intuitive and seamless interaction with the app.
• Enhanced push notifications now offer more personalized and timely updates. Users will receive important alerts, reminders, and news directly on their device, keeping them informed and engaged. With user preferences in mind, these notifications are optimized for relevance and frequency.
• Introducing “Salamty” our new telemedicine feature, which allows users to consult with healthcare professionals remotely. This feature offers convenience, privacy, and immediate access to medical advice. Users can:
- Book Appointments
- Payment via SANAR Payment Gateway
- Manage Bookings - Upcoming , Completed , Cancelled
- Cancel Bookings
- Reschedule Booking
- Chat , Call & Video
- All within our Alrajhi Takaful App.
• This release includes several bug fixes that improve the overall performance and stability of the app. Our commitment to providing a reliable and efficient user experience drives our continuous efforts in identifying and resolving technical issues.
• We've fixed a critical issue where ordering policies based on their count was not functioning correctly for Home Insurance Policies. Users can now view and sort their insurance policies accurately and efficiently.
• A bug in the health claim registration process has been addressed. This fix ensures a smoother, error-free process when users submit their health claims, enhancing the reliability of our health insurance services.
• We have improved our network service provider feature to fully support the Arabic language, ensuring a more inclusive user experience for Arabic-speaking users. This enhancement facilitates easier navigation and understanding for a wider audience.
• An issue where users experienced infinite tapping navigation on the health claims card has been resolved. This fix ensures a more intuitive and responsive navigation experience within the health claims section.
تكافل الراجحي|Al Rajhi Takaful version 2.5.1
Updated At: 2023-11-19
Changes: Nov 19, 2023
Version 2.5.1
Our goal is to improve and enhance our services based on your needs and we make sure to simplify your experience.
Do you want to know more?
• You can login using the member PIN.
• You can now know the status of your complaint using the tracking feature.
• Submit a complaint through our application easily.
• General enhancements.
تكافل الراجحي|Al Rajhi Takaful version 2.5.0
Updated At: 2023-10-26
Changes: Oct 26, 2023
Version 2.5.0
• Squashed some bugs
• Improved application usability
Disclaimer
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